Accounts and Billing

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AGL's billing system for smart meters

Following several calls to AGL no-one can tell me the exact method used to calculate the net positio...

There is a problem with the website, I want to add a new person to manage my account

Please refer Reference 793902 regarding discount on electricity bill

Dear RAJAN,Thank you for your enquiry at ROKT campaign at agl.com.au. The details of your enquiry ar...

Payment overdue

hi there, i have set up a direct debit, but need to cancel , and i can not sign into my account to c...

"We're just putting the final touches on." How long? I would like to add my flybuys card!

Trying to add a flybuys card and the account with AGL still is not set up, how long does it take, I ...

Flybuys points

Is it possible to use credit from another utility automatically so I never have over due notices?

Refund enquiry

I have bill smoothing fortnightly payments set up with AGL. This morning I made the payment online b...

Over billing

Hi, I just got my Gas bill today and it seems exaggerated considering my whole family has been away ...