Accounts and Billing

COVID-19 Updates

We know you might have some questions about your account right now - we're here to help. Here are so...

Posted by David_AGL. Last updated by David_AGL. 03-04-2020

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Want to ask a question? Read this first!

Hello! Our Community is packed with information, advice, ideas, and answers ... just a few clicks aw...

Posted by Samjy. Last updated by jaydeny. 20-05-2019

4 5484
Best Option for 6 Months Rent

Dear all,i am moving to QLD next week.i have arranged a rental and signed the 6 months lease 1. Whic...

Posted by Jonathan2511. Last updated by jaydeny. 13-08-2018

1 686
Cannot log in to online account

Posted by gowans. Last updated by grajon. 10-08-2018

2 1259
need to have time to pay my extra bill of $293

Posted by jannie61. Last updated by jaydeny. 10-08-2018

1 1412
Payment extension or hardship

How can I claim hardship payments please? Tried to ring but ran out of credit on my phone. Really do...

Posted by Julzstoddart. Last updated by jannie61. 10-08-2018

3 3762
Locking meter box whilst submitting own readings?

So can I use my own lock to lock the meter box since I am submitting my own reads now? I don't think...

Posted by yorto. Last updated by jaydeny. 09-08-2018

3 3156
how to change of name on account & direct debit account online.

Posted by RobertBradley. Last updated by RobertBradley. 09-08-2018

0 620
My account is overdue

Regarding my overdue account

Posted by midgee. Last updated by jaydeny. 08-08-2018

1 657
ELECTRICITY CONSUMTION

Posted by Bombers1. Last updated by jaydeny. 08-08-2018

1 651
Billing frequency Quarterly.

New to AGL.1. Set up Gas and Electricity plan.2. Consultant says 3 monthly billing.3.Paperwork on Ga...

Posted by Jersey. Last updated by jaydeny. 08-08-2018

1 1641
Delay switching from Powerdirect to AGL

In late Feb 2018 I contacted AGL to move my electricity from Powerdirect to AGL. 28% discount was in...

Posted by stevtork. Last updated by stevtork. 08-08-2018

0 1016