Accounts and Billing

COVID-19 Updates

We know you might have some questions about your account right now - we're here to help. Here are so...

Posted by David_AGL. Last updated by David_AGL. 03-04-2020

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Want to ask a question? Read this first!

Hello! Our Community is packed with information, advice, ideas, and answers ... just a few clicks aw...

Posted by Samjy. Last updated by jaydeny. 20-05-2019

4 7847
Solar not credited to account

I am so confused, why don’t I get solar credits and why am I the one to chase this up? Our bills are...

Posted by Ellen. Last updated by Zanahugh. 16-09-2020

4 1461
$200 Qld Govt Utility Relief Rebate

Received a 3 monthly power bill this week. The $200 credit is shown on the bill as a balance brought...

Posted by magd. Last updated by Kim1. 16-09-2020

5 1552
hi i would like to know how i can pay my agl gas bill with my agl electrisity credits

Posted by pepperDOG1940. Last updated by David_AGL. 15-09-2020

1 319
Bpay Biller code for domestic service

What is the biller code for AGL so I can pay my bill

Posted by Dempsey. Last updated by David_AGL. 15-09-2020

1 185
AGL Emsil address

Hi I have queries on my GAS billing and payments.Pls advise what is AGL email address where I can se...

Posted by Wendytan128. Last updated by Maryda45. 14-09-2020

6 1467
i need to know if i set up bill smoothing right online properly

Posted by bigdaddyjosh. Last updated by bigdaddyjosh. 13-09-2020

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Wrong gas bill (hot water)

Wrong gas billGas bill received 23/07(moved in)- 08/09 (48 days) First read 8327End read 10247.98Uni...

Posted by Mic1. Last updated by Mic1. 13-09-2020

0 109
direct debit and pay on time discounts

Why am I not getting my discount for direct debit and paying on time

Posted by pjm. Last updated by pjm. 12-09-2020

0 189
Ive been sick with Corona virus , im a Registered nurse and was helping at nursing home casually

Posted by Vetto888. Last updated by David_AGL. 11-09-2020

1 181
Why is my elect bill double its my first bill with agl I think it’s a error am thinking of going bac

Posted by Annedefelice. Last updated by -Nam-. 11-09-2020

1 187