Accounts and Billing

COVID-19 Updates

We know you might have some questions about your account right now - we're here to help. Here are so...

Posted by David_AGL. Last updated by David_AGL. 03-04-2020

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Want to ask a question? Read this first!

Hello! Our Community is packed with information, advice, ideas, and answers ... just a few clicks aw...

Posted by Samjy. Last updated by jaydeny. 20-05-2019

4 7945
AGL Smart Meter - display of usage data

I have a smart meter installed and usage data can be viewed either online (My AGL IQ) or via the AGL...

Posted by quarkpower. Last updated by JeremyH. 31-05-2016

1 4414
email

I am trying to send a copy of my Origin bill to AGL to get a quote.All the email access points on th...

Posted by davwhite. Last updated by NathanB. 27-05-2016

1 5313
Gas usage

I received my first gas bill at my new rental property 10 days ago.The average daily usage was 74mj....

Posted by Louise. Last updated by BWSS. 13-05-2016

4 7021
Billing

Hi, I just wonder when I will get my bill? My accountnumber is [hidden]. I terminated my subscriptio...

Posted by Anki. Last updated by JeremyH. 28-04-2016

1 2155
Billing

Hi I'm just wondering it's says on my gas account that my next billing date is today the 21/4/2016 w...

Posted by Kylie. Last updated by NathanB. 26-04-2016

1 2157
Billing

Have just disconnect gas and electrify. Owe money on electricity but has is in credit. Can I pay ele...

Posted by Amy. Last updated by Amy. 22-04-2016

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Bill and usage amount different

Im confused.... my bill is for $104 but according to my usage I've only used $73. Anyone know the re...

Posted by Mrswright. Last updated by BWSS. 18-04-2016

1 4651
Check my account

Hi there,I'm confused about something in my account.I have rent an apartment since 22 Feb his year. ...

Posted by Jimmy. Last updated by Jimmy. 12-04-2016

0 7014
New account holder

Sorry but i have a problem with my bill which have been going 3 months back and forth to correct it ...

Posted by Fema. Last updated by Fema. 07-04-2016

0 1907
Your Final Notice threat

Hi, I just arrived back from Thailand last Friday and I received a very unpleasant message in the ma...

Posted by Kinematic. Last updated by JeremyH. 05-04-2016

3 4692