Accounts and Billing

COVID-19 Updates

We know you might have some questions about your account right now - we're here to help. Here are so...

Posted by David_AGL. Last updated by David_AGL. 03-04-2020

0 705
Want to ask a question? Read this first!

Hello! Our Community is packed with information, advice, ideas, and answers ... just a few clicks aw...

Posted by Samjy. Last updated by jaydeny. 20-05-2019

4 5634
Discounts

Posted by Cltong99. Last updated by jaydeny. 13-03-2018

1 1645
Discrepancies betwen bills and direct debit amts

I've just spent 20+ minutes on the phone, and did not have confidence in the operator, to explain th...

Posted by trav33. Last updated by jaydeny. 13-03-2018

1 1486
Overcharged Gas Bill

Hi !Due to a problem with receiving a bill, I was asked to take a photo and send it to email, but th...

Posted by Jeff1016. Last updated by jaydeny. 13-03-2018

1 1470
AGL Essentials

AGL Essentials price

Posted by hrbecarevic. Last updated by jaydeny. 13-03-2018

1 1527
Meter readings

Hi, I just received a message telling me how to do my own meter readings. I don't wish to do my own ...

Posted by RuthFF. Last updated by jaydeny. 13-03-2018

1 2168
payments made

HI. Where can i see payments made on gas and elec bill. cant see payments that i have made on app or...

Posted by marklus. Last updated by jaydeny. 13-03-2018

1 1340
Illegal invoicing

Dear AGL,There are several issues that need addressing.Primarily, please be aware your company’s ten...

Posted by CRev. Last updated by jaydeny. 09-03-2018

1 1846
When was my last meter read & when is the next one please

Posted by Matilda01. Last updated by jaydeny. 09-03-2018

1 1295
dissconect

i have sold my property and need to dissconect on the 3rd day of april 2018....karl

Posted by uffy. Last updated by jaydeny. 08-03-2018

1 1219
Why the expenses

Since 2014, having the smart meters installed into a property, I have noticed significant changes in...

Posted by Justanumber. Last updated by jaydeny. 08-03-2018

2 1841