Accounts and Billing

COVID-19 Updates

We know you might have some questions about your account right now - we're here to help. Here are so...

Posted by David_AGL. Last updated by David_AGL. 03-04-2020

0 2655
Want to ask a question? Read this first!

Hello! Our Community is packed with information, advice, ideas, and answers ... just a few clicks aw...

Posted by Samjy. Last updated by jaydeny. 20-05-2019

4 9541
Solar

I have 18 Solar Panels at my home but my bills are not recording a reading for Solar energy, could y...

Posted by Nadia. Last updated by -Steve-. 04-12-2020

3 1916
Overcharged Gas Bill

Hello everyone, I was wondering if you could please clarify something for me. I live in a 2BR unit w...

Posted by hello123. Last updated by -Steve-. 04-12-2020

6 10569
I want to remove my deceased husband's name from my bill.

Hi,My gas bill comes addressed to my husband and myself. My husband passed away earlier this year an...

Posted by Crom64. Last updated by -Steve-. 04-12-2020

1 214
cannot contact agl customer support

Posted by pestout1. Last updated by David_AGL. 04-12-2020

1 222
Smart meter reconfiguration charges

I am an Agl customer and I recently installed solar panels. I contacted Agl in regards to this and I...

Posted by Arungeorge. Last updated by -Steve-. 04-12-2020

18 12068
Can you delete my mailing address (PO Box 1022)on both my electricity and gas accounts please.

Posted by bnorris1943. Last updated by David_AGL. 04-12-2020

1 224
Remote Energy Meter Read Wrong or perhap meter faulty

Hi everyone, Issue: Energy usage from my "Smart meter" display is far lower than the remote read of ...

Posted by 83home. Last updated by angryconsumer. 03-12-2020

4 3139
centrepay

this should have centrepay through Centrelink to make it easier to never miss a payment

Posted by Amorr78. Last updated by AJP001. 01-12-2020

1 1891
Cancel transfer to AGL please

Hi guys. Just wanting to cancel my transfer to you. Thanksrachael

Posted by Rmj1982. Last updated by TZT. 30-11-2020

2 1629
email me a copy of my last bill

Can you email me a copy of my last bill please. thanks

Posted by Colins1953. Last updated by Sdrd27092521. 28-11-2020

5 1237