Hi @kingston, thank you for reaching out to us!
You should be able to monitor this information yourself by logging into your account here: http://agl.com.au/myaccount; However, our service team are here to assist you with this on our end. You can contact them via chat here. Thank you for your help and patience.
Cheers, Dave.
If I’ve helped in anyway, please mark my post as SOLVED!
This helps our Community know the answer to common questions.
