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Wrong meter reading and maybe wrong bill

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Hi there

 

I have got the latest electricity bill on 30/11/15. The daliy useage is double than the previous one. therefore I checked the meter and I found some problems accouding to this. 

 

I have three meters.  1. bta43333**,   reading on 2/12/15 is 31979. 

                                  2. bta43333**,   reading on 2/12/15 is 40223.

                                  3. abl5527**,     reading on 2/12/15 is 103018.

but, what I can see from the electricity bill on 30/11/15 is like below:

                                  1. 43333**  ,   read date 30/11/15,   start read 32036,  end read 32481 

                                  2. 43333**  ,   read date 30/11/15,   start read 40510,  end read 40955

                                  3. 5527**    ,   read date 30/11/15,   start read 12334.2,  end read 12619.1

 

I believe AGL meter reading stuffs are all good, but for my house there must be a mistake just happened. Can someone can explan what just have happened for my meter reading? 

 

thanks

1 REPLY 1
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Re: Wrong meter reading and maybe wrong bill

Retired AGL Moderator

Hey @Bill sorry to hear that you're having this issue - let's sort this out. Please provide your information on our webform and we'll get back to you as soon as possible. Cheers  



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