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Search for answers relating to your AGL account or your AGL online services.

When does my energy plan expire?

Semiconductor

Where can I find out when my energy plan expires. I have checked AGL Online but cannot find the expiry date. I can find the plan details but no start or expiry date.

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4 REPLIES 4

Re: When does my energy plan expire?

AGL Moderator

Hi les61,

 

Welcome to the AGL Community!
 

You can find this information by following the below steps:

 

  1. Log into your AGL MyAccount here
  2. Click 'Manage Account' at the top of the screen
  3. Click 'Rates and Connections' on the left-hand side of the screen
  4. Click 'View' to the right of 'Energy Plans'

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: When does my energy plan expire?

Semiconductor

This tells me my current plan but does not state an expiry date.

Re: When does my energy plan expire?

AGL Moderator

Hi les61,

 

Apologies for the misunderstanding.

 

If you click 'Message Us' in the bottom-right hand corner of the MyAccount Overview page, our Messaging team will follow up on this and get back to you within 30 minutes or so.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: When does my energy plan expire?

Semiconductor

Every time I try that the new browser window tells me that the session has expired and to close the window. I tried it about 5 times with no luck.