Our Community is packed with information, advice, ideas, and answers ... just a few clicks away.
Need immediate, specific account/billing assistance?
While we want to help you effectively manage your energy, the Community is not suited to handle 1:1 service enquiries. To help with account and billing questions, search our FAQs or look out for posts marked with a green arrow so you know they are the how to solve your question. Where you need to share sensitive information to help solve a possible issue (i.e. your account and personal details), please contact our customer service team via chat.
Want to find like-minded people to chat all things energy?
Looking to go solar? Want to see what other customers are doing to save energy? Upgrading your home and looking at your energy options?