Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Victorian energy plans and pricing

Semiconductor

Hi AGL,

I am interested in the 'AGL Home Office Everyday Energy Plan'.

The pricing structure listed on your website refers to - DATE OF PUBLICATION: 10 November 2017.

What change(s) will there be to this plan as of 1st December 2017 / January 2018?

Cheers!

MBR

5 REPLIES 5
Highlighted

Re: Victorian energy plans and pricing

AGL Moderator

Hey MBR,

 

Thank you for getting in touch!

 

All AGL plans will be effected by the scheduled rate change on 1/1/2018.

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Highlighted

Re: Victorian energy plans and pricing

Semiconductor

Which will be???

Highlighted

Re: Victorian energy plans and pricing

AGL Moderator

Hey MBR,

 

These changes will affect customers differently depending on their locality and meter configuration. To find get the answer specific to your account, you can use this tool: yourprices.com.au/agl.

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Highlighted

Re: Victorian energy plans and pricing

Semiconductor

Hi Jayden,

Using the supplied tool I got the uppdated pricing - for 01/01/2018. Ok.

However, if you follow the link  to view the energy plans it reverts back to the 2017 pricing...

So is the best deal we can get a 22% discount on supply and usage charges then?

All of this is clear as mud...

MBR

Highlighted

Re: Victorian energy plans and pricing

AGL Moderator

Hey MBR,

 

Thanks for getting back to me!

 

Just to clarify, the tool I've provided shows your forecast rates from 1/1/2018. However, when you access details about our energy plans through our website, it'll show the relevant pricing as of that very date and time. I can appreciate how this may be confusing!

 

Should you accept any discount offers currently available (e.g. 22%) these will be honoured past 1/1/2018, and will be applicable to your usage charges before and after this date.

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.