Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Very Very high electircity bill

VM
Newcomer

hi

 

My electricity bill for last 50 days is very high. we are a family of 2 adults and 1 child but my bill is $419. How can I check if i have been billed correctly. Also I have a concession card can I use that.

 

regards

Neha

4 REPLIES 4

Re: Very Very high electircity bill

AGL Moderator

Hi VM, 

 

Welcome to the Community! 

 

To check the accuracy of your bill, we always recommend that you start with your meter reading. You can download the AGL app and set up and/or log in, and then enter the reading currently on your meter to verify the accuracy of your bill. You are also entitled to additional discounts as a concession card holder, which you can find out more about here.

 

If you feel you need more assistance, you're always welcome to get in touch with our web chat team here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Very Very high electircity bill

VM
Newcomer

Thanks Jayden. But the web chat link is not working. Any other option.

 

 

Re: Very Very high electircity bill

AGL Moderator

Hey VM,

 

Thanks for getting back to me!

 

I'm sorry that the link isn't working for you. Try this web chat link, or alternatively, if you have a Facebook profile, you can get in touch with our team here.  

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Very Very high electircity bill

Drop in

either....1]  you using too much power or

2]  AGL   unit cost and supply charge is ripping you off. probably both