Why in the AGL app and the online login portal am I seeing an account that is over a year old and showing as unpaid with amounts owing when I know that the account for the previous property is paid for in full (last payment made 23/01/2017). It's now 02/02/2018. I would think that is enough time for the app to refresh.
This information could be visible for a few reasons, and we'd love to have a look into things for you! Please complete the 'Feedback' from in the 'More' section of the AGL app, and our team will be in touch with you soon.
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