Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Very High Electricity Bill $1300

Rookie

Hello,

 

I just received my quarterly bill and it is much higher than we can even expect $1300! We are just 2 people at home and not using much electronics. Can anyone explain what's happening?

 

5.PNG

 

 

I also couldn't understand the part below, did we use $470 electricity in 9 days???

 

6.PNG

1 REPLY

Re: Very High Electricity Bill $1300

Moderator

Hi Hjaldr,

 

Thank you for getting in touch!

 

This bill is what we would consider on the higher end of the scale for a two person household, so I can see where your concern is coming from! The best place to start is by checking the meter readings used to generate this bill against the meter readings currently displayed on your meter to confirm the accuracy of your bill.

 

If you'd like us to take a closer look at your bill, you're always welcome to get in touch with our web chat team here!

 

Kind regards,

 

Jayden