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Search for answers relating to your AGL account or your AGL online services.

Update contact details - don't have a mobile

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I want to change my email address in 'Contact Details' but I cannot do that unless I first enter a mobile phone number.  I don't have a mobile phone so am unable to make the change as your system will not proceed unless a mobile number is entered.

1 REPLY 1

Re: Update contact details - don't have a mobile

AGL Moderator

Hi Frostie,

 

Thank you for bringing this issue to our attention!

 

I'll refer this to our IT team. In the meantime, we'll have to ask you to get in touch with our customer service team to update this detail. You can do this here.

 

Kind regards,

 

Jayden

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