Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Stop charging

Switched-on

Hi, 

 

Why am i continuing to have to pay for property i no longer live at? 

 

I moved out of the property on the 30th sep and have requested a disconnection, however my accout still seems to continue to be charged. 

 

This is awful. 

 

 

 

 

1 REPLY 1
Highlighted

Re: Stop charging

AGL Moderator

Hey Emily,

 

Thanks for getting in touch!

 

I'm sorry to hear that our bills are causing this frustration. If you can send me a private message including your AGL account number and email address, I'll be sure to help where I can!

 

Cheers,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.