Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

Special meter read

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I was confused by my most recent bill so went through my old bills and saw that my original bill included 3 charges for a special meter read of approx $37. I don’t understand why this was charged multiple times could you please explain, 

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Re: Special meter read

AGL Moderator

Hey Kw63,

 

Welcome to the AGL Community!

 

There could be a few different reasons why these appear on your bill, but the most likely scenario is that multiple special meter readings were arranged during the billing period listed on the bill in question. We'll need to take a look at your account to give you a concise answer, so please feel free to reach out to our web chat team here if you'd like to chat.


Cheers,

 

Jayden

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