Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Re: Solar refund

Superconductor

I had the same experience - automatic crediting every quarter (bill) which suddenly stopped.. I was told that if I wanted quarterly crediting I would now have to ring up every time and request it!

I prefer quarterly balancing because of cash flow and performance control. I hope automatic quarterly balancing will be reinstated ASAP.

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Re: Solar refund

Conductor

dont be silly, power companies dont like giving money away

Re: Solar refund

Semiconductor

Hi Downunder, like you I had my solar panels installed in January but the smart meter wasn't installed until May. Drove me crazy waiting. They did give me a credit for the solar that was produced before the smart meter was installed when I gave them the readings.

One more thing that I wish I had known from the start - change to this one you then get 20 cents feed in tariff instead of 11 cents. From what I can see on my current quarter it makes a huge difference. https://www.agl.com.au/campaigns/solarsavers