Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

Solar not credited to account

Switched-on

I am so confused, why don’t I get solar credits and why am I the one to chase this up? Our bills are still the same, but we out so much back into the grid?!?!?! Not happy! 

1 REPLY 1

Re: Solar not credited to account

AGL Moderator

Hi Ellen,

 

Thank you for getting in touch with us here!

 

Can I please confirm if you have had your meter upgraded since your solar system was installed to accommodate for exported power? If so, you'll find details about the power you've exported on the second page of your bill under the 'Credits' heading.

 

Kind regards,

 

Jayden

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