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Search for answers relating to your AGL account or your AGL online services.

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Smart Meter

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The smart meter blurb says "Identify when and where you use your energy" how??? all it does is show what I used last month and what I paid, a useful tool would show what time and what day during the month the power was getting used.

2 REPLIES 2
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Re: Smart Meter

Powerhouse

Morning WB, it 'may' be referring to this......https://aglsolar.com.au/solar-monitoring/ it's not free and has a lock in period but depending on your real needs his in one solution. There are also items of hardware that sometimes you can install yourself, others a sparky can do that show you some data, seen here   https://engage.efergy.com/dashboard and no doubt AGL will give you some other ideas.

 

Rob


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Re: Smart Meter

Retired AGL Moderator

Or perhaps @WB are you referring to viewing your standard electricity usage via the mobile app or AGL IQ online? Have you had a digital meter installed recently? If that is the case, it may take a week or two before we begin receiving your digital meter's hourly reads - the company responsible for installing the meter will need to send a notice to the Electricity Market of the new install, which will then be passed through to us. Once we've received this you'll be able to see an hourly breakdown of your usage via the app and your online account.



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