Saying a bill is overdue when it is not

[sarahkelly]

Hi I got an SMS saying my gas bill was overdue and I know it isnt as I paid it via BPAY on the 13th, I have a full record of the transaction.

[limydoo]

Hi @sarahkelly!

Sorry to hear about this issue with your bill. We'd like to help! If you can leave your details here, we'll be in touch shortly to assist. Alternatively, you can give us a call on 131 245 (24/7).

Hope this helps!

Cheers

Liam