Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Quarterly bills not monthly

Switched-on

I want to e-mail someone from AGL about changing my bills from monthly to quarterly. Which I have done previously but they have just started monthly without any communication.

I don't want to spend time waiting on the phone.

Why don't you have an e-mail contact for AGL people I don't want to talk to the "COMMUNITY"!

3 REPLIES 3

Re: Quarterly bills not monthly

AGL Moderator

Hi WTFaswell,

 

Thank you for your feedback!

 

I'm sorry to hear that we've made it so difficult for you to locate our email address. For future reference, you can get in touch with our customer service team via chat by following this link.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Quarterly bills not monthly

Switched-on

I do not want monthly bills.  I have followed the AGL instructions to keep them quarterly, but  i don’t get anywhere & seem to be going round in circles.  Nowhere am I given a choice to select.

i am not on unsocial media, but we are not given an email option either.         Not very user-friendly. 😞

Re: Quarterly bills not monthly

AGL Moderator

Hi Jensy,

 

Welcome to the AGL Community!

 

Our customer service team can get this changed over for you within a matter of minutes if you're able to get in touch with them via web chat here.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.