Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Prices and fees

Switched-on

Hi I’m currently with Kleen heat and just enquiring if AGL charge an installment fee every month. Kleen heat never mentioned when I signed up, defeats the 35% discount when charge $34 every month for some crap fee. 

3 REPLIES 3

Re: Prices and fees

AGL Moderator

Hi Tyson,

 

Thank you fro getting in touch!

 

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Prices and fees

Switched-on

Hi it comes through as installment installation and it comes out every month onto of my bill


@jaydeny wrote:

Hi Tyson,

 

Thank you fro getting in touch!

 

Can I ask to confirm how this fee/charge appears on your bills? It sounds like you're referring to either your 'account service fee' or 'supply charge'.

 

Kind regards,

 

Jayden


 

Re: Prices and fees

AGL Moderator

Thanks Tysmysta!

 

We don't charge any fees known as an installment/installation fee. You can find details about our current standard pricing in WA here.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.