Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Permissions of an Authorised Person

Switched-on

Hi,

 

I would like to know the full permissions of what an Authorised Person can do when added to an AGL account. And specifically, can they cancel a connection?

 

Thank you!

1 REPLY 1

Re: Permissions of an Authorised Person

AGL Moderator

Hi CaityM,

 

Great question!

 

A 'contact person' will be able to maintain your account, including disconnecting the supply. However, they would not be able to accept any discount offers or connect you at a new premise nor will their name be displayed on the bill.

 

Kind regards,

 

Jayden

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