Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Payment processing fee

Switched-on

i am disturbed to find a payment processing fee on my bill. I pay via BPAY and have done so for many years! Why this charge now all of a sudden! I know its only a small amount but you multiply that by many thousands of customers and that's a rather obscene amount of money to add to your billion dollar profits this 2017/18 financial year! I have now changed to another provider and will continue to change as I see fit because these corporations couldn't care less...