Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Payment overdue

Switched-on

hi there, 

i have set up a direct debit, but need to cancel , and i can not sign into my account to check anything can you please help

3 REPLIES 3

Re: Payment overdue

AGL Moderator

Hi brittany_97,

 

If you can send me a quick private message by clicking on my username (jaydeny) with your AGL account number and address, I'll take a look at your online account and get things back on track.

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Payment overdue

Switched-on

Hi how are you ? 

Mare you able to help me set up repayment for my overdue account please 

that would be greatly appreciated 

 

kind regards 

brittany

 

Re: Payment overdue

AGL Moderator

Hi Brittany,

 

Thank you for getting in touch!

 

This isn't something that we can help you with using the Community I'm sorry to say, but our customer service team will be happy to help. You can get in touch with them here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.