Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Payment extension

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Hi I need to request a payment extension again for account number XXXXXXXXX for another 3 weeks and it will be defiantelty paid. Zachary burns 

9 REPLIES 9
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Re: Payment extension

AGL Moderator

Hi Zac,

 

Welcome to the AGL Community!

 

Unfortauntly we're unable to arrange payment plans for you through this platform. However, you're very welcome to get in touch if you'd like to discuss this matter further.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Payment extension

AGL Moderator

Hi, 

 

You can now request a payment extension online through My Account or see if you are eligible for concessions, rebates or grants. See this article for more information.

 

To keep you safe online, I have removed your personal details for privacy. See our house rules for more information. 

 

Cheers,

Samjy

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Re: Payment extension

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Can I please pay my whole bill one the 24/08/19 .

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Re: Payment extension

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Can I have an extention till 24/08/19 please 

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Re: Payment extension

AGL Moderator

Hi Xos,

 

Welcome to the AGL Community!

 

Unfortunately we can't help you out with payment extensions through the AGL Community. However, you can easily apply for an extension through your AGL My Account. You can find more information here: How can I request more time to pay?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: Payment extension

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needing a payment plan for gas bill

 

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Re: Payment extension

AGL Moderator

Hi,

 

Welcome to the AGL Community!

 

Unfortunately we're unable to arrange payment plans for you through this platform. However, you're very welcome to get in touch if you'd like to discuss this matter further.

 

Kind regards,

 

Kalia

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Re: Payment extension

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I would like an payment extension being for my gas and electricity account  that are due or fortnightly payment for 40.00 been 20.00 each as to stop Disconnection thankyou

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Re: Payment extension

AGL Moderator

Hi Hamish7!

Welcome to AGL Community! 

You can set up bill smoothing on your AGL My Account here or you can visit our website here for more payment options. 

 

Kind regards, 

 

-Nam-