Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Paid power bill twice

Jes
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Hi I paid my power bill twice the second amount was supposed to be for my gas bill can the money be moved over from my electricity to my gas please?

1 REPLY 1
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Re: Paid power bill twice

AGL Moderator

Hi Jes,

 

Welcome to the AGL Community!

 

If you've overpaid one account, then we can definitely transfer the credit to another once the payment has cleared. We encourage you to wait 48 hours for the payments to clear on our end, and then get in touch with your web chat team here who'll be happy to take care of the rest for you!

 

Cheers,

 

Jayden

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