Accounts and Billing

Have a question about anything relating to an AGL account, product or service? Search for answers here or start a discussion.

Highlighted
Rookie

Paid gas bill twice

Hi - paid gas bill on 2/1 and accidentally paid it again 12/1..... will this carry forward to my next bill?? Or will I recess credit??

1 REPLY
Moderator
Solution

Re: Paid gas bill twice

Hey Tonyc,

 

Welcome to the Community!

 

If you leave things as they are, this over payment will appear on your next bill as a credit balance brought forward. However, if you'd prefer, you can get in touch with our web chat team here to request this amount be refunded into your bank account directly!

 

Kind regards,

 

Jayden