Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Overpaid bill when payment arrangements

Switched-on

Tried to pay electric  bill of a arrangement I had setup 2 weeks ago of $100 a fortnight but when  I press the said agl button it to the whole amount  $ 940 which is my entire disability  pensioners so what do i do now

1 REPLY 1
Highlighted

Re: Overpaid bill when payment arrangements

AGL Moderator

Hi terrysg,

 

You will need to contact us directly to arrange a refund you can do this by clicking here. Please note it can take up to 48 hours for us to receive your payment.

 

Kind Regards,

Steven