Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Online account

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i have not received my electricity bill for the previous quarter and online account is showing “set up in progress” i joined AGL dec last year and received confirmation about the connection. Can someone explain what is happening?

3 REPLIES 3
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Re: Online account

AGL Moderator

Hi Loldoll,

 

Welcome to the AGL Community!


There could be a few causes for this. So that I can identify the cause and ultimately resolve this issue, I'll kindly ask you to send me a quick private message with your AGL account number and email address. You can do this by clicking on my handle (jaydeny).

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Online account

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Thanks i have sent you a private message

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Re: Online account

AGL Moderator

Thanks Loldoll!

 

Using the details you've provided, I have updated some of your information.

 

Could you please log into your AGL My Account using your browser and let me know how you go?

 

Cheers,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.