No tenant

[Raymond888]

I am a landlord of a commercial premises, the premises has no tenants since June 2016, but I received a bill with estimated usage from 2 December 2016 to 3 march 2017. The account should have been disconnected on 7 February 2017. Can I have the amount outstanding waived as there was no usage? Who should I contact? Thanks 

[CatherineG]

Hi @Raymond888. 

Welcome to the Community. 

To best discuss the account, you should contact us

Once you have spoken to us (via any channel) we will be able to assist you with a resolution. 

Thanks!