Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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No tenant

Switched-on

I am a landlord of a commercial premises, the premises has no tenants since June 2016, but I received a bill with estimated usage from 2 December 2016 to 3 march 2017. The account should have been disconnected on 7 February 2017. Can I have the amount outstanding waived as there was no usage? Who should I contact? Thanks 

 

1 REPLY 1
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Re: No tenant

Retired AGL Moderator

Hi @Raymond888

 

Welcome to the Community. 

 

To best discuss the account, you should contact us

 

Once you have spoken to us (via any channel) we will be able to assist you with a resolution. 

 

Thanks!