Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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My online account has not changed WHY?

Semiconductor

 This  is really annoying to me I have now paid another paymetn a week later and it is not even showing. I got told it updates every 2 to 3 days what a load of s****. 7 days later and no change so fix it this is bull **bleep** the technoly is there so why dont AGL use it so people can see there up to date accounts. NOT HAPPY AT ALL WITH THE ONLINE ACCOUNT SYSTEM

1 REPLY 1

Re: My online account has not changed WHY?

AGL Moderator

Hey Oldermummy,

 

Thanks for reaching out again!

 

We are aware that many of our customers have been experiencing longer than anticipated delays in their data updating, which we apologise for. We're currently working to get on top of these issues, and you should expect to see your account balance update soon, if it hasn't already!

 

Kind regards,

 

Jayden.

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