Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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My account

Switched-on

Hi there, I’ve moved from agl to another electricity provider. However, I have over paid my account with agl by $107.68. 

How is this money going to be refunded back to me? 

1 REPLY 1
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Re: My account

AGL Moderator

Hey, Phoebe89!

 

Thank you for your post.

 

You can request that any residual credits on your account be refunded with our web chat team here. We recommend that you have your bank BSB and account number handy, so that this refund can be processed electronically!

 

Kind regards,

 

Jayden

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