Moving house

[Ecostell]

I have tried a number of times to do this online ie make sure there is a connection at our new address, all pins sent don't work. Then I tried to telephone engaged for 1/2 hour. How do you move a connection over to a new address

[THL]

Hi Ecostell, 

Thank you for your post!

I'm sorry to hear that it's been such a frustrating process for you organising a connection to your new place. 

You can arrange a move in here via our website or speak with our webchat representatives here.

Kind regards,

Le