Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Moving house and ending plan contract

Switched-on

Hi,  I have to move soon because my rental flat is being sold.  I was given a senior's plan by AGL and I am concerned if (like a property lease), I leave before the plan expiry that I may be penalised.

I won't need a reconnection because I am moving into aged care and won't have an individual electricity meter.  Thank you in advance.  Rod.

1 REPLY 1
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Re: Moving house and ending plan contract

AGL Employee

Hi @RodatStKilda,

 

I can definitely appreciate your concern regarding this.

 

If you still have your confirmation pack - it will state in there whether or not there are exit fees in there.

 

If not - message the Customer Service team either through here

 

Kind regards,

@Hamish