Accounts and Billing

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Monthly bills too high!

As a family of 4, two adults and two kids (6&3) we are getting electricity bills that I think are way too high! We live in a relatively small 3b + 1bathroom house. No pool, no air conditioning, no dryer. We both work 40 hours a week and there is no one home more often than not. How are we continuously getting bills for $240 a MONTH? That would equal $720 a quarter and that is ridiculous. 

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Re: Monthly bills too high!

Hi @rhifol,


Thank you for reaching out to us about your high electricity bills - no one wants to have that shock!

There is no quick answer to high bills, especially considering your familial situation throughout the week. There could be a number of factors to consider, such as estimations, and checking to see whether any particular devices are eating up a lot of power (although it seems as though you would have already done this check). 


We would be most happy to look into this matter for you personally. To do so, please speak to us on Facebook Messenger at or via web chat at


We look forward to hearing from you, and appreciate your patience in the meantime.