Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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Monthly bill charge twice in the bank account.

Switched-on

Hi community,

 

Reference Account no:7036 396 211

I found you have charged monthly bill payments twice to my bank account. So I am requesting AGL to rectify their mistake, and either you have a refund and debit to my account. I have sent email to AGL Energy <agl@energy.agl.com.au>) but there was no reply from their side. Can someone help me?

 

 

Regards,

 

SL

1 REPLY 1
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Re: Monthly bill charge twice in the bank account.

AGL Moderator

Hi SL,

 

Thanks for using AGL Community.

 

We can definitely assist with this one. Please contact us using the link below and we can arrange a refund.

 

https://www.agl.com.au/contact-us/social/contact-us

 

Thanks,

Jenna