Accounts and Billing

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Meter reading

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Hi team,

I have just downloaded by bill and I am wondering why there areapparantly two meter reads.  Both have the same meter number, both are 'Read Type' Actual but they have different Start reference and End reference.  The usage I have been charged for is the kWh on the second line.  Could you explain what is happening here?

Thanks, RoxanneH

1 REPLY 1

Re: Meter reading

AGL Moderator

Hey RoxanneH,

 

Thank you for your post!

 

You may see two meter readings on your bill for a number of reasons, however the most likely cause is that you have two registers active at your property, e.g. one for energy consumption, and one for solar generation. If you feel you need further clarification on your bill, you can get in touch with our web chat team here.

 

Kind regards,

 

Jayden

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