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Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Loyalty vs a New Customer

Switched-on

I had a person from Red Energy at my front door today. Her rates and offers looked attractive. We often get lured to choosing a different power company, and those who do chop and change can get the benefit. 

Am I getting the best offer at AGL through loyalty? Not sure. The maths of connection rates v supply charges v pay on time discounts is tricky to calculate and compare.

My question - What is the best offer AGL is offering to new customers and is it the same as a loyal customer?

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Re: Loyalty vs a New Customer

AGL Moderator

Hi Rahji! 

 

Welcome to AGL Community. 

 

I can understand it can be quite confusing! You can certainly check what we are currently offering and what you're on, on your My Account. Our current offers are available to new and existing customers and you can also upgrade your energy plan yourself on your My Account here

 

Feel free to message us on your My Account and we can also check that for you. 

 

Kind regards, 

 

Nam