Accounts and Billing

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Logging in, driving me batty

Simply logging in to advise my meter reading is driving me batty. I have a saved password a couple of times now, and all okay for a few weeks, then refuses to accept my password. Go through the the regime all over again and still refuses my password. Well there is more to my life then sitting here trying to enter a meter reading. Simple straight foreward you would think. I have more important things to do.


Re: Logging in, driving me batty

Hi @Ken1


Thanks for getting in touch with us and welcome to the Community! 


Could please send me a private message with your account details, so we can investigate with our Digital team what is causing the log in issues. We will then get back in touch with you to confirm what has been done and then you should be able to provide your self read without any troubles.