Wanting to access chat which I have done before but not able to access??cant find a link although I have used it in the past as I have difficulty hearing on a phone. .cheers
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Thank you for your post!
You can get in touch with our web chat team by following this link.
Thank you for reaching out to us.
I'm sorry to hear that you still have not received an updated bill.
You can send your pictures directly to firstname.lastname@example.org and you will get a response within 5 business days.
You can also submit your own meter reads via the App or My Account. Learn more here.
I am currently being supplied by AGL for gas. I went on the the Vic Government compare website to check supply prices. It shows the cheapest price for me is AGL plan ID: AGD 129768MP. I would like to know whether I am on that plan at present or a cheaper plan.
Hi @LewisGoldman . For account-specific queries like this, your best bet is to get in touch with us by web chat or over the phone here: https://www.agl.com.au/contact-us/social/contact-us
As this is a public forum, I'll also edit out your personal details for security.