Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Live chat

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Wanting to access chat which I have done before but not able to access??cant find a link although I have used it in the past as I have difficulty hearing on a phone. .cheers

6 REPLIES 6

Re: Live chat

AGL Moderator

Hi Shall,

 

Thank you for your post!

 

You can get in touch with our web chat team by following this link.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Live chat

Switched-on

Hello I sent my reading and photos of the meter because we where get charged way to much but I still haven't got an updated bill

Billing

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Hello I sent my reading and photos of the meter because we where get charged way to much but I still haven't got an updated bill

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Re: Billing

AGL Moderator
AGL Moderator

Hi Brigettewood, 

 

Thank you for reaching out to us. 

 

I'm sorry to hear that you still have not received an updated bill. 

You can send your pictures directly to customerreads@agl.com.au and you will get a response within 5 business days. 

 

You can also submit your own meter reads via the App or My Account. Learn more here

 

Kind regards, 

 

Le 

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.

Re: Live chat

Switched-on

Hi

ihave recieved an email bill that is different to the one on the amount on list on my page

Re: Live chat I had wrong trasfer my

Switched-on

Hi