Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Re: Incorrect solar I feed information

Switched-on

Hi Ekaraca, I have 20 KW of solar and I’m with AGL

My last quater bill was twice has much than  last year , $1200 and there is only two of us in a 4 bedroom home , don’t even use the heater and  use LPG for  cooking and no changes 

Smart Meter must be faulty but no one is taking responsibility so I’m stuck and getting frustrated 

Highlighted

Re: Incorrect solar I feed information

Switched-on

You can get a separate private approved meter installed and compare it to your agl meter readings for the day.

 

Contact  a sparky and get a quote to have one installed either temporarily or permanently.

Highlighted

Re: Incorrect solar I feed information

Switched-on

Usage was being estimated even with the smart meter automatically sending usage info to AGL. I contacted AGL, they investigated and credited me the difference. All working as it should now.