Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

Incorrect address - need to add unit number

Switched-on

I recently switched to AGL gas and need to update my residential address because during the sign up somehow my unit number has been left out of the connection address. How can I update these details?

2 REPLIES 2
Highlighted

Re: Incorrect address - need to add unit number

AGL Moderator

Hi jeshally,

 

Welcome to the AGL Community!

 

Unlike your mailing address, your supply address can only be updated by our customer service team. You can get in touch with them here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Highlighted

Re: Incorrect address - need to add unit number

AGL Community Manager

I actually found that my Unit number was not included in the displayed address under the Track My Move interface but the connection was still performed without any issues.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.