Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Incomplete Reference number

Rookie

I paid my gad and electricity bill via PayPal. For the gas bill I realised after submitting that the full reference number didn’t get typed (I think i accidentally deleted it), however the account number was there. Will the gas payment go through? Electricity payment was fine 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Incomplete Reference number

Moderator

Hi JKJK,

 

Thank you for getting in touch!

 

So long as you've used at least your account number as your reference number, then you payment will be allocated to your AGL account without any problems!

 

Kind regards,

 

Jayden

1 REPLY

Re: Incomplete Reference number

Moderator

Hi JKJK,

 

Thank you for getting in touch!

 

So long as you've used at least your account number as your reference number, then you payment will be allocated to your AGL account without any problems!

 

Kind regards,

 

Jayden