Thank you for joining the AGL Community!
Based on your post, it does sound as though something may have gone awry here! Especially if you've been billed to a meter reading of 5,702, when your meter is clearly displaying a meter reading of 5,602. To have this corrected, we'll ask you to submit your own meter read via My Account or the AGL App which will help update your account with an accurate reading.
We have also had an inaccurate meter read.
Even though it is in dispute,I have been reissued with the same one - WITHOUT the discount. I have submitted the current reading but was never contacted as promised.😡