Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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I pay a bill by mistake, how can request my money back?

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Re: I pay a bill by mistake, how can request my money back?

AGL Moderator

Hi Eve_EHP,

 

Welcome to the AGL Community!

 

You'll need to wait 48 hours for this payment to clear in our system and then get in touch with our customer service team here to request a refund.

 

Kind regards,

 

Jayden

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