Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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I need to advise that my credit card has a new expiry date of 06/21

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3 REPLIES 3
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Re: I need to advise that my credit card has a new expiry date of 06/21

AGL Moderator

Dear 90186081,

 

Thank you for joining the AGL Community!

 

In order to update your expiry date, we will need to ask you to contact us

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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I have been on direct debit for many years but agl did not debit my bill properly and failed

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Hi

  I have been on direct debit for many years.  But for the current bill AGL did not debit my account. AGL removed me from direct debit with out any notifications.  I updated my cc expiry promptly as well.  I missed out on time payment discount.

 

  I am very very unhappy .  I do not trust MyAccount is doing the right thing in this instance.  I hope you correct my billing and give back my discount.  I recently moved out of AGL for my energy bills . Do not make me to consider moving my Gas bill as well

 

Regards

Siva

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Re: I have been on direct debit for many years but agl did not debit my bill properly and failed

AGL Moderator

Hi ushiva,

 

Welcome to the AGL Community!

 

I'm sorry to hear that you've been having this issue with your gas account. If you still require assistance with this issue, please get in touch with our web chat team here who'll be more than happy to help you further.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.