Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

I am not sure if I am getting a pensioner discount. Who do I talk to?

Switched-on
 
3 REPLIES 3

Re: I am not sure if I am getting a pensioner discount. Who do I talk to?

AGL Moderator

Hey hj_curry1923,

 

Welcome to the community!

 

You can check whether or not a concession discount is being applied to your bills by simply looking underneath the 'Credits' section, on the second page of any bill. If this doesn't clear things up for you, you're welcome to get in touch with our web chat team (aglener.gy/ChatCom) who'll be happy to help where they can!

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Tags (2)

Re: I am not sure if I am getting a pensioner discount. Who do I talk to?

Switched-on

Hi, my bill has surprised me.  A friend yesterday told me to get in touch with AGL as he was given a discount when he complained.  Have I got that discount ?

Re: I am not sure if I am getting a pensioner discount. Who do I talk to?

AGL Moderator

Hi 008399,

 

You can confirm the details of your current discount plan by logging into your My Account here. If you're curious to find out more about other discount plans that are available to you, you can find this information by following this link.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.