Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

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I am having trouble logging in to my account

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4 REPLIES 4
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Re: I am having trouble logging in to my account

AGL Moderator

Hi @Normad


Thank you for reaching out to us and letting us know of this problem. 


After looking into your account details on our end, there does not seem to be an issue. Are you able to specify where you are having difficulties, by providing screenshots to us?

 

Thank you in advance for your help, and I look forward to your response.


Sincerely, Jordan

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Re: I am having trouble logging in to my account

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i have sent 8 emails to the complaints dept over the past 3 weeks with the details of my on line account log in so far no contact or answers on how to fix the log in problem so i am unable to check my billing and useage

 

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Re: I am having trouble logging in to my account

AGL Moderator

Hey maxie8,

 

Thank you for getting in touch!

 

We'll ask you to please send your most recent email to me via private message and I'll be happy to look into things further for you.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
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Re: I am having trouble logging in to my account

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I am Having trouble with my Off Peak, on cloudy days I turn on my off peak over night, but it does not appear to be turned on.